Privacy Policy

YouDine ("we", "us") provides digital QR menus, table ordering and restaurant management tools, operated by Infin8HUB. This policy explains what information we collect when restaurants ("venues") and their guests use youdine.online, and how we use it.

From venue owners and staff

• Account details: email address, name, and a securely hashed password.
• Venue details: restaurant name, menu items and prices, tables, branding and logo.
• Billing details when you upgrade: contact name, phone number, country and city. Card payments are processed by our payment partners; we do not store card numbers.
• Staff profiles you create (name, email, phone, role).

From diners

• Orders placed at a table, including items, notes, tips and totals.
• Names entered when splitting a bill.
• We do not require diners to create an account.

Automatically

• Cookies needed to keep you signed in and remember your language. We do not use advertising cookies.
• Approximate country (from your connection) to choose a default language, and standard server logs such as IP address and browser type.
• Push notification subscriptions, only if you choose to enable notifications.

• To create and run your venue account and deliver orders to the right staff.
• To verify email addresses and send account, security and billing emails.
• To process subscription payments and manage your table limits.
• To provide support, prevent fraud and abuse, and keep the service secure.
• To improve the product. With a venue's permission we may describe its use of YouDine in case studies.

We do not sell personal information. We share it only with:

• The venue you order from, which receives your order details.
• Service providers that help us run YouDine, such as hosting and database providers, email delivery (Resend), and payment processors (Infin8 Pay and Stripe).
• Authorities, when required by law or to protect our users and service.

We keep account and venue information while the account is active. Order and billing records are kept as long as needed for the venue's records and our legal and accounting obligations. Email verification codes expire after 15 minutes and are deleted once used.

Passwords are hashed, connections are encrypted with HTTPS, and access to venue data is limited to that venue's owners and staff. No online service is perfectly secure, so please keep your password private and tell us if you suspect misuse.

You can update your venue details from your dashboard. You can ask us to access, correct or delete your personal information, or close your account, by emailing support@youdine.online. Depending on where you live (for example under Nigeria's NDPA or the EU/UK GDPR) you may have additional rights, including the right to complain to your data protection authority.

YouDine is not directed at children and venue accounts are for adults only.

We may update this policy from time to time. We will change the date below and, for significant changes, notify venue owners by email.

Questions about privacy? Email support@youdine.online.